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The best cell phone plans for seniors in 2025

Best cell phone plans for seniors: An original photo of the Tello Mobile, T-Mobile, and Lively apps on a smartphone.
The best cell phone plans for seniors include added considerations, like senior discounts and physical stores for in-person support. Antonio Villas-Boas/Business Insider

Our team has extensively tested cellular service providers for our guides to the best cell phone plans broadly. For this guide, we've selected the best cell phone plans for seniors that include specific additional considerations.

Helpful elements like senior discounts and physical store availability for in-person support were key in determining our top pick. In that sense, T-Mobile's Essentials Choice 55 plan is the best cell phone plan for seniors overall due to the relative value of its discounted pricing and the carrier's widespread brick-and-mortar presence.

For a budget option, we recommend Tello Mobile's Economy plan, which features a low-cost combination of unlimited calling and texting but limited data that may better suit some seniors. Lively's Basic plan is also worth considering for dependable service with support and devices tailored specifically for older adults.

Our top picks for the best cell phone plans for seniors

Best overall: T-Mobile Essentials Choice 55 Plan - See at T-Mobile

Best budget: Tello Mobile Economy Plan - See at Tello Mobile

Best for senior-centric features: Lively Basic Plan - See at Lively

Best overall

Tmobile logo showcase
T-Mobile Essentials Choice 55 Plan

The Essentials Choice 55 plan by T-Mobile is a senior-discounted version of the regular Essentials plan with 50GB of premium data and unlimited calling and texting. You have to be 55 or older to be eligible for the plan.

What we like
  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. Plenty of high-speed data
  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. Physical stores for in-person support
  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. Additional plans for smartwatches
What we don’t like
  • con icon Two crossed lines that form an 'X'. May still be cost prohibitive despite senior discount
  • con icon Two crossed lines that form an 'X'. Limited coverage in rural areas

For its price and value, T-Mobile's Essentials Choice 55 plan is an exceptional option for older adults. It offers the same service as the top budget pick from a major carrier in our best cell phone plans guide, except it includes a senior discount for those ages 55 and older.

At $45/month (or $60/month for two lines), the Essentials Choice 55 plan comes with unlimited talk and text and 50GB of fast data. 50GB of data is more than most people need, especially if they use WiFi at home for internet. It's ideal for seniors who regularly use data for browsing the web, making video calls, sending and receiving photos, streaming video and music, and anything else that requires data.

Best cell phone plans for seniors: An original photo of a T-Mobile storefront window reflecting traffic in New York City. A person with a shopping bag partially enters the frame.
T-Mobile's substantial presence of physical stores in the US is an advantage in customer support. John Lynch/Business Insider

We picked T-Mobile over less expensive options that offer similar connectivity and data, like Mint Mobile, because T-Mobile has widespread physical locations that can provide in-person support in addition to getting support online or on the phone.

T-Mobile also offers data plans for smartwatches, which can be an immensely valuable and helpful addition. Many smartwatches have fall and accident detection that automatically alerts emergency services and assigned contacts. Older adults with a dedicated data plan for a smartwatch can send those alerts if their phone isn't nearby.

T-Mobile's coverage works best in urban and suburban areas. However, compared to other major carriers like Verizon and AT&T, it generally has relatively limited coverage in rural areas. You can make sure T-Mobile has the coverage you need by checking its coverage map and asking friends, family, or neighbors in the area or on social networks like Facebook and Nextdoor.

Best budget

The Tello logo.
Tello Economy Plan

Tello's Economy plan offers unlimited calling, texting, and 2GB of data for an incredibly low $10/month. It's ideal for basic connectivity, such as emails, web browsing, and simple apps.

What we like
  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. Exceptional value for a low cost
  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. Unlimited talk and text on T-Mobile's network
What we don’t like
  • con icon Two crossed lines that form an 'X'. Lacks physical stores for in-person support
  • con icon Two crossed lines that form an 'X'. Smartwatch plans only available for Samsung models

The most affordable cell phone plan we recommend for seniors is Tello Mobile's Economy plan, which includes unlimited talk, text, and 2GB of fast data for $10/month. It's an excellent deal for the basics, and it contains enough data for light web browsing, emails, maps, store apps, and so on.

Tello has 5GB, 10GB, and unlimited data plans for those who need more internet connectivity. For older adults who don't use any data at all, Tello's Build Your Own Plan lets you build a plan with, on the lowest end, unlimited text, 100 minutes of talk, and no data for just $5/month, the lowest-priced option we recommend among the best cheap cell phone plans.

Best cell phone plans for seniors: An original photo of the Tello Mobile app in hand.
Tello offers unlimited talk and text plans for incredible value on T-Mobile's network. Eve Montie/Business Insider

At the moment, Tello only supports smartwatch plans for Samsung smartwatches, which won't be helpful if you have an Apple Watch. Still, you can use an Apple Watch connected to a phone on a Tello plan.

As we note in our Tello Mobile review, the budget carrier runs on T-Mobile's network, so it has the same coverage as its backing major carrier, though at deprioritized speeds during congestion. It has a solid app and access to customer support over the phone, but it lacks physical locations.

Best for senior-centric features

The logo for Lively
Lively Basic Plan

Lively is a senior-centric carrier with low-tech phones that offers specialized customer support and services for older adults. Its Basic plan includes unlimited talk and text and 1GB of data by default, but you can add more data à la carte.

What we like
  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. Dedicated customer support and features for seniors
  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. In-person stores and service through Best Buy Health
  • Check mark icon A check mark. It indicates a confirmation of your intended interaction. Offers service on two low-tech phones and many older phones
What we don’t like
  • con icon Two crossed lines that form an 'X'. Extensive health services only available on premium plans

Starting at $15/month, Lively's Basic plan offers unlimited talk, text, and customer support catered to senior customers, which is more helpful and effective than the standard one-size-fits-all customer support from traditional carriers. Seniors can even ask Lively's customer support questions about their phone, request Lyft rides, and get help finding a phone number.

The Lively Basic plan comes with 1GB of data, but you can add more. 5GB is an additional $5/month, 10GB is an extra $15/month, and unlimited data is an additional $30/month.

Lively runs on Verizon's network, which has the most comprehensive nationwide coverage for urban and rural areas.

Best cell phone plans for seniors: An original composite graphic featuring stock imagery of Lively's senior-centric devices and support team.
Lively offers helpful customer support and health, medical, and safety features designed for older adults. Lively; Business Insider

Notably, Lively sells two phones designed for their service and with older adults in mind: the Jitterbug Smart4 smartphone and the Jitterbug Flip2 flip phone. These basic phones are pared down to the essentials with large screens and buttons or interfaces, a simplified version of the Android operating system for easy access to relevant features and functions. They can be ideal for those with limited tech experience, and the Jitterbug Smart4 is among our best phones for seniors.

Lively separately sells SIM card service for certain older or budget iPhone and Android phones in either 5GB or unlimited monthly data allotments. It's not compatible with the best phones that newly require an eSIM, but it may support a phone you already have. Check the company's SIM card compatibility list for compatible phones.

Importantly, Lively is part of Best Buy's Health branch, which means you can sign up for Lively service, buy the phones, and get set up or receive in-person support at Best Buy locations. In our experience, Lively's customer support over the phone is also convenient and helpful, leading you promptly and directly to an informed human representative without having to navigate an automated system.

Lively doesn't feature a smartwatch plan, but it offers mobile medical help with its pocketable Mobile2 device and a separate plan. It can be critical to alert and communicate with emergency services and contacts when a Lively phone isn't nearby.

Lively also offers health and medical services on its more expensive plans, including its Nurse On-Call feature, where seniors can access a nurse or doctor for medical advice, prescriptions, and prescription refills. It also has an Urgent Response feature to help with emergencies, and when you pair it with Lively's Mobile2 device (for additional monthly costs), it can automatically detect falls. Relevant contacts can be alerted with Lively Link when Urgent Response is used, and they can monitor the phone's battery status, location, and activities.

How we test cell phone plans for seniors

We test cell phone plans broadly and for seniors specifically with a mix of general day-to-day use, like making calls, sending messages, and using apps with varying data needs, whether it's web browsing or streaming video. We also conduct data speed tests in various locations, including different networks, like 4G and 5G, and varying signal strengths.

We assess a carrier's wireless performance and consider their plan offerings relative to value for specific use cases, such as older adults who may not frequently use data or smart technology.

We've tested every major carrier and many MVNOs (mobile virtual network operators) like Mint Mobile, Visible Wireless, and Tello Mobile, but we haven't exhaustively tested every service available. Still, we can make confident and definitive assessments of MVNOs based on their features, plans, and value, as their wireless performance is similar, if not identical, to that of their parent network.

What to look for in a cell phone plan for seniors

Seniors looking for a phone plan need to make the same considerations as anyone else, including coverage areas, how much data they need, and whether their budget supports a chosen plan.

Though a standard phone plan may serve seniors well, many carriers offer plans specifically for older adults. These plans can be mostly identical to regular plans, with the bonus of including a senior discount or certain senior-centric features.

Carriers with physical store locations are also a key factor to consider, as some people may find in-person support more helpful than working through an issue over the phone.

As with any other age group, some older adults are less tech-savvy than others. If that's the case, you may want to look for a carrier with simple phones and a customer service team trained to help older adults who are less comfortable with phones and carriers, such as Lively, as detailed above. We've found that certain popular options for seniors, like the relatively expensive Consumer Cellular, generally offer less value than Lively for the price.

Our guide to the best phones for seniors includes the iPhone 16 as a top option alongside low-tech phones that may better serve some older adults. However, we would note that any of the best iPhones, best Android phones, and many older models include accessibility features like text enlargement and shortcuts that make these high-tech smartphones more convenient and easier for older adults.

Smartwatch data plans could be another important consideration. For example, a cellular-connected smartwatch could alert emergency services in case of a fall or accident if the person doesn't have their phone.

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Disclosure: Written and researched by the Insider Reviews team. We highlight products and services you might find interesting. If you buy them, we may get a small share of the revenue from the sale from our partners. We may receive products free of charge from manufacturers to test. This does not drive our decision as to whether or not a product is featured or recommended. We operate independently from our advertising team. We welcome your feedback. Email us at reviews@businessinsider.com.

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